Complaints about us

We welcome your feedback.

If you’re concerned about the service we have provided or personal information, please see below how you can contact us the first step.  

If you still have concerns about our complaint handling process, contact the Health Complaints Commissioner

Contact Us

If you have a complaint about the service we have provided, please contact us via: 

Visit Us

Level 1, 44 Jackson Court

Doncaster East, VIC 3109

(entrance off Bullen Street)

Contact us

1300 989 188

Book Online

Open Hours

Monday-Friday: 9 AM - 7 PM

Saturday: 9 AM - 12 PM